Privacy Notice

Sumaer Gurm, a sole proprietor trading as "AutoClient" ("we", "us"), is the data controller for personal data processed through the AutoClient platform. This notice explains what we collect, why, and who we share it with.

Data we collect

• Account data — name, email address, agency name, login credentials.
• Workspace content — the leads, clients, assistant configurations, documents, and messages you create or upload.
• Support data — the messages you send us.
• Usage and technical data — pages visited, feature usage, device and browser information, IP address, and log data.
• Referral data — if you join our affiliate programme, your referral code, click events, and payout email.

Why we use it and our legal basis

• Creating and administering your account — performance of our contract with you.
• Providing the platform and its AI features — performance of our contract.
• Security, fraud prevention, and abuse detection — our legitimate interests.
• Product improvement and analytics — our legitimate interests.
• Customer support — performance of our contract.
• Marketing emails — your consent, which you can withdraw at any time.
• Accounting and legal record-keeping — compliance with legal obligations.

Who we share it with

• Service providers and subprocessors — hosting and database infrastructure, AI model providers used to generate scoring, outreach copy, and assistant replies, mapping and business-data providers used by Lead Finder, email delivery, and support tooling.
• Paddle.com, our Merchant of Record, for the sale of subscriptions, subscription management, payments, tax compliance, and invoicing.
• Professional advisers such as legal and accounting firms.
• Authorities where we are required to do so by law.

We do not sell personal data.

International transfers

Our providers may process data outside your country, including in the United States. Where data leaves the UK or EEA we rely on appropriate safeguards such as Standard Contractual Clauses or an adequacy decision.

Retention

We keep account and workspace data for as long as your account is active and for up to 12 months afterwards, unless a longer period is required for legal, tax, or accounting purposes. After that it is deleted or anonymised.

Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or port your personal data, to object to processing, and to withdraw consent. You may also complain to your local supervisory authority. Contact support@autoclient.app and we will respond within one month.

Security

We apply appropriate technical and organisational measures, including encryption in transit, row-level access controls so each workspace can only read its own records, and restricted administrative access.

Cookies

We use essential cookies and local storage to keep you signed in and to remember referral attribution. We use limited analytics storage to understand product usage. We do not use advertising cookies. You can clear or block cookies in your browser, though sign-in will not work without the essential ones.

Contact

support@autoclient.app